Privacy Policy

Introduction

JetCode (“we”, “us”, or “our”) operates the website jetcode.co and provides web development, software engineering, and digital marketing services. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting our website or engaging with our services. By using our website you agree to the practices described here.

What We Collect

We collect only the information necessary to communicate with you and deliver our services:

• Contact information - name and email address submitted through our contact form.
• Project details - information about your project or requirements that you voluntarily share with us.
• Usage data - anonymised data about how visitors interact with our site (pages visited, time on page, referral source), collected via analytics tools.
• Technical data - IP address, browser type, device type, and operating system, automatically collected by web servers and analytics services.

How We Use Your Data

• Responding to your enquiries and project requests
• Preparing proposals and scoping work
• Improving the performance and content of our website
• Complying with legal obligations where applicable

We do not use your data for automated decision-making or profiling, and we do not send unsolicited marketing emails.

Data Sharing

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers who assist us in operating our website or delivering services (for example, email delivery or analytics platforms). These providers are contractually bound to process data only on our behalf and in accordance with applicable data protection law. We may also disclose information if required by law or to protect our legal rights.

Cookies

Our website uses cookies and similar technologies to provide core functionality and understand how visitors use the site. This includes session cookies (deleted when you close your browser) and analytics cookies (retained for up to 24 months in anonymised form). You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Data Retention

We retain contact form submissions and related correspondence for as long as necessary to fulfil the purpose for which they were collected - typically up to 3 years after our last interaction. Anonymised analytics data may be retained indefinitely. You may request deletion of your personal data at any time (see Your Rights below).

Your Rights

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under GDPR and UK GDPR:

• Access - request a copy of the personal data we hold about you.
• Rectification - ask us to correct inaccurate or incomplete data.
• Erasure - request deletion of your personal data.
• Restriction - ask us to limit how we process your data.
• Portability - receive your data in a structured, machine-readable format.
• Objection - object to processing based on our legitimate interests.

To exercise any of these rights, email us at hello@jetcode.co. We will respond within 30 days.

Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us:

We reserve the right to update this policy at any time. Material changes will be reflected by an updated date at the top of this page.